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Get help in a crisis
If you're having a crisis, call us right away at 1-855-221-5656 (TTY: 711). We'll connect you to resources for help.
If you’re thinking of hurting yourself or someone else, get help right away. Call the new national Suicide Prevention Lifeline at 988 or go to the nearest hospital.
No matter what time of day, you’re not alone. There are resources in place to help you in a crisis.
Need a quick answer to a health question? The 24-Hour Nurse Line is here for you. If you can’t wait until you can see your doctor, call 1-855-221-5656 (TTY: 711) and choose the Nurse Line option.
If you don’t have a ride to an appointment, we’ll help you get one. Rides to and from medical services we cover, like doctor visits, dental care and behavioral health care are free. We also cover some non-medical rides, like rides to job interviews or food banks. You can call Access2Care at 1-866-252-5634 to schedule your ride. Be sure to schedule it at least three business days in advance.
Need language help? Just call 1-855-221-5656 (TTY: 711). You can get:
Interpreter services at no cost during any service or complaint process, including American Sign Language and real-time oral interpretation
Interpreter services for your medical visit (be sure to call 48 hours before your visit)
Info in another format, like audio, large print and braille
Materials in other languages if your primary language isn’t English
Your community resources
Caring and helpful resources are just around the corner. These include groups that provide education, training and support for you. Here’s a list that you and your family can use.
Use this search tool to get help finding free or reduced-cost resources, including:
Food and supplies
Health and wellness services
You can also call 211 to find similar support.
We know you have lots of questions about COVID-19. We’re here to support you with answers. Just check these resources to learn more:
Behavioral health includes services for mental health and substance use. Do you or someone you love need help with behavioral health issues? Kansas offers programs that can help. Here are a few resources you’ll want to check out:
- Alcoholics Anonymous® website
- Narcotics Anonymous website
- National Council on Problem Gambling (NCPG)
- Check the Facts for Families Guide for info on topics that affect kids, teens and their families.
- Find info about topics from attention-deficit/hyperactivity disorder (ADHD) in college students to self-injury in adolescents. Just check the Moving Into Adulthood Resource Center.
- Boys Town National Hotline® (for teens, parents and families) 1-800-448-3000
- Call the National Alliance on Mental Illness (NAMI) HelpLine at 1-800-950-6264. You can call Monday through Friday, 10 AM to 6 PM ET. Or email Info@NAMI.org. You can also visit the NAMI website for answers to common questions about mental health.
- Learn more about depression from the National Institute of Mental Health.
- Substance Abuse and Mental Health Services Administration (SAMHSA) website
- SAMHSA’s National Helpline (for drug and alcohol treatment referral and service info) 1-800-662-HELP (1-800-662-4357) (TTY: 1-800-487-4889)
- National Eating Disorders Association
If you’re afraid for your safety, you can take action. People who experience domestic violence and sexual assault can get legal protection. This also includes help with stalking and restraining orders.
If someone is hurting you, reach out for help by calling:
- Kansas Crisis Hotline: 1-888-END-ABUSE
- National Domestic Violence Hotline: 1-800-799-7233 (TTY: 1-800-787-3224)
For your safety: If you visit websites for help with domestic violence, be sure to erase your browser history. Check the National Center on Domestic and Sexual Violence website to learn more.
Whether you smoke or use other forms of nicotine, we can help you quit. It’s not easy, but with the right plan and support, you can reach your goal.
Just check out these resources to help you get started:
Looking for senior care can be challenging, and you may not know where to start. Learn about your options, info on costs and how the process works.
You can also find help and support through these resources:
We work with our local partners to ensure you get the support you need.
Here’s a list of Kansas resources you might find useful:
- The Asociación Estadounidense de Diabetes works to prevent and cure diabetes. See how they help improve the lives of people affected by diabetes.
- The American Heart Association offers info about heart disease prevention, including ways to be heart healthy.
- The Arthritis Foundation offers info and tools to help people live a better life with arthritis.
The Centers for Disease Control and Prevention (CDC) has seasonal updates on the flu, including info on prevention and vaccines.
Members with special health care needs have medical conditions that will last at least one year. If you or your child has special health care needs, you can get support.
Just check out these resources to learn more:
WIC is a national nutrition program for pregnant or breastfeeding women and families with children younger than 5. The Kansas WIC program provides these services at no cost:
Ayuda con preguntas sobre la lactancia materna
Remisiones a agencias
Healthy food, like fruit and vegetables
Sugerencias para una alimentación saludable
You can call WIC to see if you and your child can use the service: 1-785-296-1320. Or visit the WIC website for more info.
United Way focuses on creating community-based and community-led solutions for a good quality of life. Find a United Way near you.
Kansas can have flash floods, tornadoes and other severe weather. Learn how to make a plan for your family and loved ones.
La competencia cultural es un proceso que promueve la capacidad de salvar de manera efectiva y respetuosa las diferencias entre la cultura propia y la cultura de los demás. Incluye el desarrollo de prácticas, habilidades y comportamientos para garantizar que todos los miembros reciban servicios efectivos y de alta calidad que sean respetuosos y respondan a las necesidades de las diversas poblaciones atendidas.
Los miembros reciben servicios cubiertos sin importar la raza, el origen étnico, la nacionalidad, la religión, el sexo, la edad, la discapacidad física o mental, la orientación sexual, la información genética o historia clínica, la capacidad para pagar o la capacidad para hablar inglés. Aetna Better Health espera que los proveedores traten a todos los miembros con dignidad y respeto, según lo exigen las leyes federales, incluidos el respeto por las creencias del miembro, ser sensibles a la diversidad cultural y fomentar el respeto por los antecedentes culturales del miembro. El Título VI de la Ley de Derechos Civiles de 1964 prohíbe la discriminación por cuestiones de raza, color y nacionalidad en los programas y actividades que reciben ayuda financiera federal, por ejemplo, Medicaid.
Alcoholics Anonymous is a trademark of Alcoholics Anonymous Worldwide Services, Inc.
Boys Town National Hotline is a trademark of Boys Town.