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Your Member Portal and app

You can do so much more with your health plan when you create an account in your Member Portal. Just log in to manage your plan benefits and health goals from anywhere. Or use your Aetna Better Health® app to take your benefits on the go.

Start with your Member Portal

You can sign up online or call us at 1-855-221-5656 (TTY: 711). We’re here for you 24 hours a day, 7 days a week. Be sure to have your member ID and email address ready.


You can learn how to use the portal with the Member Portal guide — English (PDF) | Spanish (PDF)

Benefits at your fingertips

Benefits at your fingertips

You can do a lot inside your Member Portal. Just log in. Then, you can: 


  • See your member ID card or ask for a new one

  • Cambiar su proveedor de atención primaria (PCP)

  • Update your contact info

  • Find forms and materials

  • See your health history

  • Realizar un seguimiento de sus objetivos de salud

  • See the status of your claims

  • Look up prescription medications 

  • Find a pharmacy in your area

  • Get support from a registered nurse

  • Connect with your care team if you take part in care management/service coordination

  • See your explanation of benefits (EOB) for pharmacy, vision, dental and other community-based services

Iniciar sesión


Download your Aetna Better Health app

Always on the go? No problem. The app lets you access all the benefits of your Member Portal anytime, anywhere. Check out health resources, send us questions and more. Just download the app from the Apple App Store® or the Google Play™ store.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc.
Google Play is a trademark of Google LLC.

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