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Managing chronic

If you’re managing a chronic condition, we can help you get the treatment you need to feel better. You’ll learn more about your condition, including ways to manage your symptoms, so you can be your healthiest.


Just call 1-855-221-5656 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.

Our care management team

Our care management team

We contact you to take a health survey when you become a member. The survey helps us decide what level of care you need and if care management is right for you. If it is, our team will come up with a care plan that’s right for you. They’ll ensure you get the care and services you need.


You’ll have a care manager or service coordinator to help you:


  • Connect to other resources and get referrals for specialized care

  • Work with your health care providers 

  • Make a care plan that’s right for you

  • Understand your symptoms

  • Connect to services for children with special health care needs, such as well-child care, health promotion, disease prevention and specialty care
  • Coordinate care with other providers and plan partners, including:

        ° Kansas Department for Children and Families


        ° KanCare (Medicaid)


        ° Kansas Department of Aging and Disability Services


        ° Kansas Department of Health and Environment


        ° Transplant services

Asthma is common and affects people in different ways. Talk with your provider about your symptoms. Here’s how we can help: 


First, we’ll see if your asthma is low risk or high risk. If it’s low risk, we’ll give you tips on caring for yourself year-round. That way, you can better manage your symptoms when they appear.


If it’s high risk, a care manager will call you to talk about your asthma care. You’ll talk about things like:


  • How to take care of your asthma at home

  • Why you should take your medicine as prescribed

  • What might cause an asthma attack

  • Why it’s important to see your doctor

  • How to change your habits so you can feel better


Learn more about asthma

COPD is a lung disease. If you have COPD, we’ll help you get the support you need to feel better.

First, we’ll see if your COPD is low risk or high risk. If it’s high risk, a care manager will check in on you to make sure you’re getting the help you need. They’ll talk to you about your treatment. In some cases, you might get a prescription for oxygen therapy or more medicine. If you smoke, your care manager can help you plan to quit.


Learn more about COPD

CAD is the most common form of heart disease. Cholesterol can start to collect in your arteries. This makes the heart work harder to do its job. 


Tell your provider if your family has any history of CAD. We’ll create a care plan to help prevent and treat your symptoms. 


Learn more about CAD

Diabetes can be a lot to handle alone. We’re here to help you manage and treat your diabetes. First, we’ll work with you and your provider to see if your diabetes is low risk or high risk.


If it’s low risk, we’ll get you the info and help you need to take care of yourself.


If your diabetes is high risk, we’ll help you learn how to:


  • Manage your diabetes

  • Watch your blood sugar

  • Take your medicine

  • Care for your feet

  • Practice healthy habits 


Learn more about diabetes

Do you have shortness of breath doing everyday activities? If so, this may be a sign of heart failure. 


We’ll work with your provider to help you prevent and manage any symptoms. Through different treatment options, you can get the care you need. Many of our members with heart failure live healthy, active lives.


Learn more about heart failure

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